Customer Support

Our knowledgeable and responsive customer support team is here to help you with any product or order-related questions you may have.

Online Inquiries

Please fill out our contact form and a customer support representative will respond promptly.

Phone Support

Call us at 877-703-0320 to speak with a customer support representative.

Live Chat

Chat now with a customer support representative.

Phone

800-505-6352

Hours

Mon -Fri

8am-5pm EST

Customer Support
FAQs
  • Does Nelco Products have an order minimum?
    We require a $50 minimum order.
  • How soon will my order be shipped?
    Typically, if the item(s) you have ordered are in stock and your order is received by 3pm EST, your order will ship that day. If there are delays due to inventory, your Nelco Products sales representative will inform you of the estimated ship date.
  • What is the fastest way to submit an order?
    Orders may be placed online, by phone, fax or email.
  • Are the products sold by Nelco Products RoHS compliant?
    Most products sold here at Nelco are RoHS compliant. However, in order to confirm the specific item(s) you are ordering, please ask your sales representative.
  • How often are the Nelco Products e-newsletters sent?
    Our e-newsletters go out approximately once a month. Nelco is continually offering new products and helpful solutions that we feature in our newsletters.
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