The customer service at Nelco is exemplary.
We are happy to expedite shipments upon request, assuming the product is in stock. Please be sure to specify your shipping requirements when placing your order.
All items are shipped within 5 business days via UPS Ground Service unless otherwise specified. UPS delivers to any acceptable address in the US. Post Office boxes are not allowed. Normal delivery time is within 5 business days. UPS does not deliver on weekends or holidays.
All International orders, including Canada, are shipped via a carrier of our preference. Normal delivery time by air is 7 to 14 business days. Shipments may be held at customs for as long as 30 days. If shipments are held, we will work with you to locate the shipments. International orders may also be subject to Custom's Inspection and/or fees. We cannot be held responsible for these actions or reimbursement of any fees if products are returned.
Note: We can only process online RFQ's or orders for USA (excluding Hawaii and Alaska) and Canada customers. All other International quote requests may be submitted via email to firstname.lastname@example.org or via phone: 1-781-826-3010 or 800-346-3526. Thank you for your understanding.
If you would like an exact shipping quote for your order, please e-mail us with the name of the products and number of items that you wish to purchase and we will get back to you with total weight and shipping cost. Send your e-mail to email@example.com.
F.O.B. Pembroke, Massachusetts or Clearwater, FL