The customer service at Nelco is exemplary.
We guarantee that every payment transaction you make at Nelco Products will be 100% safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of a payment at Nelco Products.
We at Nelco Products are aware that you may be concerned regarding the use of credit cards over the Internet. Please know that safeguarding the privacy and confidentiality of our customers is of utmost importance to us. We will go through any length to make sure that you feel comfortable requesting quotes and ordering products at our site.
Nelco Products provides its customers with the latest Internet electronic commerce security software. All transactions on our web site are encrypted using Secure Sockets Layer (SSL) to ensure your personal and credit card information is safe from the moment you request a quote all the way through the shipping and billing process. SSL technology only works when you have a secure browser. Secure browsers include Netscape Navigator 2.0 and later, Microsoft Internet Explorer 3.0 and later, and AOL version 4. To verify whether your browser is secure look for the specific security lock or key icon at the bottom of the page. This icon ensures the browser is talking to our servers with secure, encrypted computer language. If you have any concerns, e-mail or call us or use one of the alternative ordering options.
Users of Netscape Communicator 4.5 or earlier have an expired digital certificate. They will experience an Error Dialog when attempting to make a secure connection to any secure site after December 31, 1999. Netscape says that by pressing the Continue button users will still achieve a secure connection. Clicking the Cancel button will stop the session. Updating your browser to version 4.7 or newer is Netscape's ultimate recommendation. Visit netscape.com for more details.
If you do not want to order online, please use an alternate ordering option. Phone orders: 1-800-505-6352. Fax orders: 781-826-7344
Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email.
If you have registered at Nelco Products you have a user name and password to login to Nelco Products. The user name helps us to identify you and the information you've stored on our online store. When we see your user name, we know who you are!
Your password keeps all the information you've given us - like your email address, credit card information secure. Unless the password is entered, the information isn't revealed! We strongly recommend that you do not disclose your password to anyone. Your password should be something unique that you know you'll remember.