Turnaround on our printed shrink tube order was just a couple days and customer service was great.
Please extend my thanks and praise to Kevin (and anyone else involved) for providing fantastic service to Captor Corporation! Too often people are eager to complain so I would like your team to know how much we appreciate them along with Bill and Shayla. I never expected that an order placed yesterday would ship today. This takes a huge weight off my shoulders! Nelco is the type of company buyers’ love to work with and use as a primary supplier! Again, thank you!
I just received my latest order from you. It is fantastic. The best yet! I realize that my instructions may be a little bit of a pain to follow, but quality printed shrink tube is critical for my company to produce a good product.
I can see that your production people took their time and paid attention to these. They really are perfect. Please pass along my thank you to your production crew!
Any time I call I am taken care of in a highly professional manner. I could not ask for any better service.
In Media Technology at [our] university we use a lot [of] the Nelco cable mesh in our classrooms either it be on our cables for laptop uses or the cabling tethering the lectern to the wall. We also use a lot of the various Velcro to help manage cabling and holding down our equipment in our lecterns along with the cable ties. We have been using these products for over 10 years and still going strong. And lets not forget the terrific service they have provided over the years either it being a simple request to a complex one they have always been on top of it.
I've been using Nelco Products for various tyrap and heat shrink tubing requirements for the past year and have found them -- and especially Bill -- to be very helpful, knowledgeable and responsive when I have a special requirement or urgent delivery need. I'm so glad I cam upon Nelco Products through an online search after a long-time supplier had yet again raised prices and was VERY unresponsive to special requests. Way to go Nelco!!
I was recently looking for a specialized product among many different websites. My searches came up flat. I emailed several companies, including Nelco Products to get some help. The response I got from Nelco was exceptional. They even took and sent photographs of a potential solution to my problem to clarify some of my questions. Also, given the fact that my overall purchase was not going to be very large, I was impressed with the level of commitment Nelco Products had towards me. This is a company dedicated to customer satisfaction, and their prices are competitive.
Nelco's customer service is outstanding. You are a valued part of our team.
We have always received great customer service, quick turn around times and are very pleased with the pricing. Robin Cabral helped us get started, and I can't imagine going anywhere else for the imprinted heat.
The customer service at Nelco is exemplary.
I am so glad I found Nelco. You being in the USA is a big bonus as well.